Our Team

Kent

Laura Kiel
Reverse Mortgage
Specialist
MLO-54755
Phone: 253-234-2268
Fax: 253-234-2269

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Dan Kiel
Reverse Mortgage
Coordinator

Phone: 253-234-2274
Cell: 206-962-1110
Fax: 253-234-2269

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Michaela Eulberg
Branch Manager
Loan Officer
MLO-55372
Phone: 253-234-2264
Cell: 206-931-9345
Fax: 253-234-2265

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Chris Davies
Loan Officer

MLO-105695
Phone: 253-234-2206
Cell: 206-856-5438
Fax: 253-234-2207

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Sandra Schafer
Admin Assistant

Phone: 253-234-2230
Fax: 253-234-2231

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Carlos Roland
Loan Officer

MLO-1778229
Phone: 253-234-2204
Cell: 206-940-0730
Fax: 253-234-2205

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Nancy Watt
Reverse Mortgage
Specialist
MLO-90662
Phone: 253-234-2252
Cell: 253-569-5852
Fax: 253-234-2253

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Robin Kossian
Loan Officer

MLO-112568
Phone: 253-234-2266
Cell: 425-361-3326
Fax: 253-234-2267

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Carmen Mate
Reverse Loan Processor

Phone: 253-234-2980
Fax: 253-234-2981

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Chelsie Young
Loan Officer Assistant
MLO-2004144
Phone: 253-234-2986
Fax: 253-234-2987

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Spokane

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Here is what our customers are saying:

Unbeatable Reputation

Kiel is all it is advertised to be. There wasn't ONE THING all along the way that Chris could have done better. He contacted us almost every day! He not only did everything right, he took on the problems, researched them, solved them and even found the lowest prices to fix them. We unsuccessfully... Read more

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Exceptional Knowledge

An overwhelming process ended up being a pleasure as we worked with Doug. He took an interest in what we were doing and shared his exceptional knowledge. For future mortgage services, Doug & Kiel Mortgage are who we will prefer to use or recommend. Regards! Read more

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Impeccable Level of Service

Ken was exceptional in helping us purchase our first home. He had extensive knowledge, advice and insight that was invaluable. The level of service that he provided was impeccable. Read more

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Smooth Loan Process

I've done many loans for 35 years as a builder & investor. This was one of the smoothest! Read more

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We Will Recommend you to Everyone we Know

Thank you from the bottom of my heart for getting this loan closed. I had been trying to refinance our mortgage since last May and my experience with the first mortgage company that we worked with was an absolute nightmare. You far exceeded my expectations. I cannot thank you enough. We will be contacting... Read more

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Of my Four Mortgages, This Was the Easiest of all

I was unable to take time off from work (US Postal Service) but was sent everything we needed by e-mail. I could print, sign, then scan and e-mail back in the evening. The next day I would get a confirmation v-mail and e-mail of receipt and what would be the next step and estimated... Read more

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I Will Never Buy Another House Without Using Kiel Mortgage

This in no way captures our full gratitude for all you (Laura) and your team did but I hope it's well received. My wife and I feel so lucky to have found Kiel Mortgage. When we began looking for homes we were using a different lender. We were pre-approved (or so we thought) and we found a home. ... Read more

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Other Lending Agencies were High Pressure

One of the most important things to us was how quickly Ric responded to every question! I had checked into other lending agencies and they were high pressure and frankly tried to use some scare tactics. Ric was just the opposite and easy to work with; he answered questions patiently and went out of... Read more

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Quite a Refreshing Difference

Our Loan Officer always kept us up on the loan process and that made us feel like things were progressing. It's a nerve racking situation when you don't know what's going on and it can make you feel like nobody really cares about your loan. This experience was quite a refreshing difference and we... Read more

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I Found Kiel Through Reviews on Zillow

I found Kiel through reviews on zillow and I'm glad I did. My first experience with the original purchase of my home was an absolute nightmare. Kiel made this extremely painless and quick. My Mortgage Advisor was quick to contact & email me. There was never the occasion where I had to contact him... Read more

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Called Almost Daily With Updates

We've used Kiel Mortgage a couple of times now as the loan rates have fallen to historic lows. This time we were privilaged to have Erik Hood as our agent. He is very thorough and called us almost daily with updates to the lending process on our V-A refi. It was a pleasure to... Read more

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A Big Thumbs Up for a Brand New Home!

Thank you so much for everything and all of your hard work. I really appreciate all of the time that you spent trying to get this done. It feels so good to be out of an apartment and into my own house. Tanya and I are both thrilled with how this process went and we're really... Read more

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A Service Ethic that is Truly Unique

Lots of companies have superb service records. But Kiel operates on a service ethic that is truly unique. Of the hundreds of advertisers on KVI over the years, including the few I've personally endorsed, Kiel Mortgage is the best. Period. Read more

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Singing Praises for Refinance Loan

Appreciate all your help and so glad that you reached out to us about the chance to refinance! If you have comment cards or anything like that, be sure to send me one so I can sing your praises! Read more

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Awesome Service

We have used Kiel Mortgage several times. We have always been amazed at their efficiency. – SeattleDad67 Read more

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Impressive Painless Process

Mark and everyone at Kiel were absolutely wonderful! He & Kiel made the process painless which is impressive in this market. Thank you so much! Read more

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No Matter how Silly, Questions Always got Answered

Not only were you guys professional and returned my phone calls quickly, I believe we created a bond of friendship. There wasn't any time where Kiel's representatives could not answer my questions, no matter how silly they may have been. Read more

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Pleased with the Refinance Process

We are very pleased with the team at Kiel Mortgage and the recent refinance transaction we did. We will definitely send anyone we know who is looking to refinance or purchase a property your way. Read more

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Kind and Encouraging (Nicole)

Thank you to the Kiel team for all your help. You have been nothing but kind and encouraging. Read more

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Another Returning Customer

I am a returning customer. I will continue to refer your agency as I have done in the past. Thank you for the stress free processing of my loan. Brent is great to work with. Read more

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Awesome Experience with VA Loan

Wow! What an awesome experience… If you’re wondering where the professionalism and expertise went in the mortgage industry look no further than Ric Harter and the team at Kiel Mortgage. I cannot recommend them enough! Read more

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Smooth Refinance Loan Process

The process got started right away and ran smoothly during the entire series of events that needed to happen. We will definitely send anyone we know who is looking to refinance, or purchase a property your way. Read more

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Above and Beyond Regular Standard of Care

Not only did I receive the best professional service, I felt we created a friendship with the entire team. I received continuous updates on my loan status by way of email and phone calls. The image I had of Kiel Mortgage was above and beyond regular standard of care. I myself work in the... Read more

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Enthusiastic Appreciation for Home Purchase Loan

“Laura, glad you enjoyed the honey. I was going to send you a whole hive, bees and all…but Susan told me I didn’t need to be that enthusiastic in my appreciation for your help.” Read more

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A Positive Refinance Experience

Ken and the entire Kiel team: My experience with Kiel was very positive. I would recommend you guys to anybody. Read more

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